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  • Air India

    Italian General Sales and Handling Agent


  • Air Malta

    Italian General Sales and Handling Agent

Company

SIMAI is an ENAC certified GSA. It was born in 1960 with the aim to be the provider of all General Sales Agent operations for Airline Companies. SIMAI is part of Quazim group. Thanks to this synergy, the company can take advantage from its massive presence on the whole italian territory, relying on a staff of 98 elements , working all over the most important italian airports. Our customer service and booking office are in Rome Fiumicino, Milano, Venice, Bologna, Pisa and L’Aquila airports.

Air India - Air Malta
SIMAI represents Air India and Air Malta as Italian General Sales and Handling Agent.

Management

The managment has a 20 years experience in airport field, and was able to reach a highly competitive level in the market as for the services offered.

MISSION
Our mission is to optimize cargo air transport and support, strenghtening our national and international network.

VISION
To enhance our market leadership by making our services more and more effective and efficient, and offering to our customers innovative and cost-effective solutions.

VALUE

  • Competence
  • Efficiency
  • Effectiveness
  • Quality
  • Safety
  • Innovation Technology
  • Environment friendly
  • Reliability
  • Competitiveness

Philosophy

As for the managing aspect, the company philosophy shares some fundamental principles, such as

  • Long term strategic vision
  • Value creation
  • Sinergy development to create motivation and coherence among the employees
  • Involvment of all the stakeholders
  • Profit and social equity balance
  • Highlighting company social role within the community

GROUP CERTIFICATES

  • ISO 9001:2008
  • ISO 14001:2004
  • Vision 2000
  • D.M. 24 Giugno 2007 for Radioactive materials transport

Business

  • General Service Agent

    SIMAI has a strategic role in the whole air shipment process : it provides a valuable assistance in Company support to obtain an important part of the market and optimize company costs. In the meantime it optimizes the services offered to the customers, thanks to speed, quality, flexibility, completeness and competitivity, satisfying every customer need. Air and transport market complexity and the desire to optimize the whole process represented for us a boost to elaborate new models able to satisfy every Customer need.

  • Handling

    The Company as concerning any kind of cargo activities, Simai is certified to totally represent any carriers at national and international level, about import and export cargo handling. High quality standards are guaranteed.
    The company can perform all cargo check, control and handling operations from the moment it arrives at the airport, storage in the warehouse, necessary Information to the competent organisms (customs included), cargo acceptance and delivery, document issuing and transfer to the consignee.

  • Cargo

    In Italy, cargo and handling operations are performed by our company in Milan Linate and Malpensa, Turin, Venice, Rome Fiumicino, Catania, Palerm, Lamezia Terme e Reggio Calabria. In Europe we operate at Paris ad Amsterdam Airports.
    Our branch is located within the Cargo City complex in Rome Fiumicino. Thus it is easier for our staff to access to warehauses and ramp, for goods airport control.

  • Door to Door Transfer Service

    We created a complete door to door transfer service , with the aim to enhance goods transport. We provide a fast and accurate service providing both road and air transport, in all its steps. This kind of shipment is provided both for general and special cargo, like temperature controlled goods, valuables, socio-cultural relevant goods, human remains, liveing human organs.

  • On Board Courier

    Our OBC is a special transport solution specifically realized to satisfy our customer most exclusive needs. It assures high quality standards as for speed, effectiveness, privacy, reliability and safety of the most special goods, such as highly confidential documents, extremely urgent pharmaceuticals, urgent spare parts, haute couture creations, valuables etc.

  • Customs Operations

    We offer a thoroughfully indirect representation in this field, performing all kind of customs operations necessary to import, export and transit cargo, from and to tird countries, outside EU: MTC handling, customs clearance and import goods nationalisation from non EU countries, export goods transport, handling of transit cargo between two different customs sections.

Services

The cargo handling consists of the following functions:

  • Customer care
  • General administration
  • AWB policy handling
  • Cargo booking
  • Authomatic size and weight control (both on uld and loose cargo)
  • Cargo manifest issuing for control and transfer of cargo from other carriers
  • Cargo supervision
  • Cargo manifest drawing
  • Shipment communication to all involved airports
  • Special cargo assistance: live animals, dangerous goods, valuable cargo
  • Operator information about shipment
  • Arriving cargo control and shipment irregularities check
  • Cargo manifest and AWB check for accounting control
  • Customs operations
  • Shipment tracking
  • ULD check
  • Service Freight

Network

Our Network is structured so widespread throughout the Italian territory, we are present at the following airports:

  • Milano Malpensa
  • Milano Linate
  • Venezia
  • Bologna
  • L'Aquila
  • Roma Fiumicino
  • Bari
  • Brindisi
  • Cagliari
  • Lamezia Terme
  • Reggio Calabria
  • Palermo
  • Catania

Logistics

  • 4500 sm of customs warehouse
  • 200 sm offices
  • 7 truks based in Milano Linate
  • Complete handling of ULD
  • Road transport in Italy and beyond
  • Door to door service
  • Good collection and transport in all italian and european airports

S.I.M.A.I. srl
Servizi Internazionali Merci Aeree Italia

C.E.O.
Filomena Manti

Registered Office
Piazza Cinque Giornate, 6
20129 Milano
P.IVA 09791310155
PEC: aeroporti@pec.simaitalia.it

© SIMAI 2017  |  credits: Jsign.it
Headquarters Milano
Cargo City Tower E - 3° floor
Cargo Terminal Malpensa
Tel: +39 02 315766
Fax: +39 02 93650722
Email: mxp@simaitalia.it

Headquarters Roma
Cargo City Fiumicino
Entrance 2 - 2° floor, room 11/b
Tel: +39 06 65954733
Fax: +39 02 93650722
Email: fco@simaitalia.it
Operations Manager
Email: supervisor@simaitalia.it

Cargo sales
Email: cargosales@simaitalia.it

Booking Office & Customer Service
Tel: +39 02 315766
Fax: +39 02 93650722
Email: booking@simaitalia.it